Hyland Helper Privacy Policy

Effective date: April 30, 2026

This privacy policy applies to the Hyland Helper mobile app created by MadJag Studios. Hyland Helper is an ad-supported companion app with optional in-app purchases.

Information We Collect

Hyland Helper may collect or process the following information:

• App usage information, such as screens viewed, app launches, ad views, and interactions.
• Device information, such as device identifiers, operating system, app version, and IP address.
• Advertising information, such as ads shown to you and ad interaction information.
• Gameplay context and messages you submit to the Advisor, such as your question, cash, rank, properties, product focus, employees, and conversation history needed to answer you.
• A random app-specific device ID used for app functionality such as free question limits and optional push notification preferences.
• If you enable game update alerts, an Expo push token, platform, app version, and random app-specific device ID used to send those notifications.
• Purchase status information from Apple, used to determine whether premium features should be available. MadJag Studios does not receive or store your payment card details.

Hyland Helper stores profiles, recipes, property planner layouts, preferences, and recent conversation history locally on your device so the app can function. Local-only information is not sent to MadJag Studios unless it is part of a request you make to an online feature, such as the Advisor.

How We Use Information

We use information to:

• Provide Advisor responses and app functionality.
• Track free question limits and premium access.
• Send optional game update notifications when you turn them on.
• Show and measure ads, including non-personalized ads where applicable.
• Improve reliability, diagnose problems, and protect against abuse.

Advertising and App Tracking Transparency

Hyland Helper uses Google AdMob to show ads to non-premium users. AdMob may collect device identifiers, advertising data, product interaction data, IP address, diagnostics, and related information for advertising, analytics, fraud prevention, and performance purposes.

On iOS, Hyland Helper requests permission through Apple's App Tracking Transparency prompt before using data for tracking. If you deny tracking permission or if tracking permission is unavailable, the app requests non-personalized ads where supported.

AI Advisor Processing

When you use the Advisor, your message, selected gameplay context, and recent conversation history are sent to MadJag Studios' backend and AI service providers to generate a response. Do not include sensitive personal information in Advisor messages.

Push Notifications

Game update alerts are optional. If you turn them on in Settings, Hyland Helper asks for notification permission and registers a push token so patch note alerts can be sent to your device. You can turn game update alerts off in Settings or disable notifications in your device settings.

Third-Party Services

Hyland Helper uses third-party services that may process information under their own policies:

• Google AdMob
• Expo
• Anthropic
• Apple
• Vercel
• Upstash

Data Retention

Local app data remains on your device until you delete it, reset app data, or uninstall the app. Server-side device IDs, free question counts, and push notification records are retained as needed to provide those features. If you disable game update alerts, Hyland Helper asks the backend to remove your push notification record.

Children

Hyland Helper is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate action.

Your Choices

• You can deny or revoke tracking permission in iOS Settings.
• You can disable game update alerts in the app or in device notification settings.
• You can stop app data collection by uninstalling the app.
• You can request deletion of data you provided by contacting us.

Contact Us

If you have questions about this privacy policy or want to request deletion of data you provided, contact MadJag Studios at madjagstudios@gmail.com.